Shipping policy

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

Local deliveries: 3–7 business days
Remote areas: 5–10 business days
Delivery times may vary due to weather, holidays, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.
Free shipping may be available during promotional offers or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number (if available) via email or SMS.

Delivery

Please ensure that the shipping address provided is accurate. We are not responsible for delays or failed deliveries caused by incorrect address information.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.