Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with mbosebooks.store.
Order Processing
- All orders are processed within 1–3 business days after successful payment.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- During peak seasons, order processing may take slightly longer.
Shipping Charges
- Shipping charges are calculated and displayed during checkout.
- Free shipping may be offered on selected products or promotional campaigns.
Delivery Time
Estimated delivery times:
- Meghalaya: 2–5 business days
- Northeast India: 3–7 business days
- Rest of India: 5–10 business days
Delivery times are estimates and may vary due to courier availability, weather conditions, remote locations, or other unforeseen circumstances.
Order Tracking
Once your order is shipped, tracking information will be provided through email, SMS, or WhatsApp, where available.
Delivery Issues
If your package is delayed, lost, or marked as delivered but not received, please contact us within 7 days of the expected delivery date.
We will coordinate with the courier partner to investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or delivery failures caused by incorrect addresses, phone numbers, or recipient details provided during checkout.
Damaged Packages
If your package arrives damaged:
1. Take clear photos of the package and product.
2. Contact our support team within 7 days of delivery.
3. Eligible claims may qualify for a replacement or refund according to our Refund Policy.
Contact Us
For shipping-related inquiries, please contact us using the contact details available on our website.
By placing an order on MBOSEBooks.Store, you agree to this Shipping Policy.